Legal
Terms of Service
Effective date: March 17, 2026
By using Klnzr you agree to these Terms of Service. If you do not agree, please do not use the app.
Service Description
Klnzr is a platform that connects customers with independent cleaning service providers (suppliers). We facilitate bookings for services including shoe cleaning, carpet cleaning, laundry, car wash, and AC cleaning. Klnzr does not itself perform cleaning services.
User Accounts
You must provide a valid phone number to create an account. You are responsible for maintaining the security of your account and for all activity under it. You must be at least 18 years old to use the platform.
User Obligations
You agree to use Klnzr only for lawful purposes. You must not misuse the platform, interfere with its operation, or submit false information. Customers agree to be present at the scheduled time and location. Suppliers agree to perform services as described and accepted.
Payments
Prices are set by suppliers and displayed before booking confirmation. Payment is processed through our third-party payment provider. By completing a booking you authorise the applicable charge. Refund eligibility is determined on a case-by-case basis.
Limitation of Liability
Klnzr is provided "as is". We do not guarantee uninterrupted availability or the quality of services performed by independent suppliers. To the fullest extent permitted by law, Klnzr shall not be liable for indirect, incidental, or consequential damages arising from your use of the platform.
Termination
We may suspend or terminate your account at any time for violation of these terms or for any other reason at our discretion. You may delete your account at any time through the app or by contacting support.
Governing Law
These terms are governed by the laws of the Arab Republic of Egypt. Any disputes shall be subject to the exclusive jurisdiction of the courts of Cairo, Egypt.
Changes to These Terms
We may update these terms from time to time. Continued use of Klnzr after changes are posted constitutes acceptance of the revised terms.
Contact
For questions about these terms, contact privacy@klnzr.app